FAQ
Getting Started
Account Guidance
How Do I Cancel the Monthly Connection
First, log in to your profile. You will find "My Products" in the middle of the page. Then click on the "Monthly Connection." Click on "Cancel Subscription." If you choose to cancel, it will take effect at renewal, and you will not be...
How Do I Change/Cancel a Subscription Package
First, log into your profile. - Then use the drop-down arrow on the upper right. Click on your name once it has dropped down. In the middle of the page you will find your current information on your Subscription Tier Click on "Change Subscription Renewal" You will be...
ACH Payments
Before using the ACH option please contact the office at 800-847-1653 to enable this option. In the upper right corner, click on “Welcome [Your Name]” and then click on your name again. If you are not logged in, either register and/or sign in. In the middle of...
How Do I Cancel My Magazine/Monthly Connection/1071 Group?
Go to the Store Log in on the upper right. Go to “My Products” Click on Banking on BCC Magazine Cancel Subscription on the right. This option will not be available in the magazine as a subscription package bundle. See this FAQ to make changes to the...
How Do I Register for Store/Blog?
Register Here The system will require you to sign in. If you already have an account click the bottom “Log in Now!” For new registrants, fill in the following information and click “Next”. Check the boxes on the topics you wish to receive email/updates...
Where Can I Find Past Receipts?
To find all your past receipts follow the directions below. Go to the Store https://store.bankerscompliance.com/ Log in on the upper right. Once logged in press your name in the upper right. In the drop down, you will find your name again press...
How Do I Change My Email Preferences?
When you change the preferences in the account it will also update the information for email. Go to the Store https://store.bankerscompliance.com/ Log in on the upper right. Once logged in press your name in the upper right. In the drop down, you...
How Do I Change Payment Preferences in My Account?
Go to the Store https://store.bankerscompliance.com/ Log in on the upper right. Once logged in press your name in the upper right. In the drop down, you will find your name again press there. This brings up your profile page. You can update Credit Card and...
Training Guidance
What Regulations Do You Cover?
Where are the Training Materials Located?
Training Materials are located in the account of the person who purchased the training. The purchaser will go to their account at https://store.bankerscompliance.com/. Press on “Welcome Guest!” Sign in Head to “My Products” Click on the training that you are...
Where is the Video of the Training I Attended-Purchased?
The training recording (video) will be located in the account of the person who purchased the training. The purchaser will go to their account at https://store.bankerscompliance.com/. Press on “Welcome Guest!” Sign in Head to “My Products” Click on the training...
How Do I Add Other Locations When I Purchase a Training?
Click on the item you wish to explore. Find a short video clip with information about the training and a written description of this product. Click “Add to Cart” Click View Cart At this point, you may add as many attendees as you would like for the single...