Regulation E’s overdraft rules related to ATM and one-time debit transactions seem pretty straightforward. Since these rules have gone into effect; however, some institutions have unknowingly gotten themselves into hot water. If you are an institution that currently offers the opt-in or doesn’t offer the opt-in but is curious about doing so, we wanted to give you a few tips. First, don’t be misleading when it comes to “selling” this to your customer. You obviously want to discuss the opt-in with your customer, but you need to make sure you are clearly explaining and informing them about what it is and what it isn’t. It’s a good idea to have a script of some kind so that everyone is giving the same information.
Jerod gives more tips in the video.
Jamie is known as the director of innovation. She incorporates her experiences as a former Sergeant in the military and small business owner to bring an energetic and passionate approach to all opportunities! She has a Master’s Degree in Organizational Management and is currently in a Ph.D. in business philosophy – Specialty in Strategic Management program.
When Jamie is not directing at Banker’s Compliance Consulting, she is often found at a collegiate track sporting event watching her son and team compete. She dabbles in hobbies such as soap & cheese making. She also believes in giving back and volunteers weekly teaching business and speaking skills to local high schools and other organizations.