The electronic funds transfer error resolution requirements found in Regulation E continue to be cited in regulatory exams. Error resolution violations have been addressed in several recent editions of the CFPB’s Supervisory Highlights and we frequently see errors in our compliance reviews as well. It’s clear that financial institutions struggle with these requirements.
Listen to the video as David explains a few of the myths surrounding error resolutions under Regulation E.
If your bank is struggling with resolving errors subject to Regulation E or you just want a refresher, we’d encourage you to check out our webinar, “Regulation E: Errors & Disputes”, which is available now OnDemand.
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